⏳ Tracking update noticeIf your tracking hasn't moved for a few days, don't worry – that's normal. Carriers often update in batches, even while your parcel keeps travelling to you. Everything is on track – your package is on its way.
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Delivery FAQ
Why hasn't my tracking changed for a few days?
That's completely normal. Tracking is updated in batches as your parcel passes between carriers, so it can look quiet for a few days while your order keeps moving towards you.
How long does delivery usually take?
Orders are dispatched within 1–2 business days and usually arrive within 5–9 business days across the UK.
Which details should I enter?
Enter the tracking number from your shipping confirmation email. You'll find it in the email we send as soon as your order ships.
Can I cancel my order once it has shipped?
Once a parcel is on its way it can't be cancelled, but you can return it within 30 days of delivery – just contact us.
Who do I contact if I still have questions?
Our team is happy to help – message us via the contact page.